We believe the best job in the world is the one that makes you the happiest.
Making life better is our mission: for our customers, for our employees, and for the people in our communities. In our most recent annual survey, 95% of our employees said they’re happy to work at Phantom.
Giving back.
We strive to not only be a good company; but also to be good to the community and society. For us, supporting charities and being part of a global community is in our company’s – and people’s – DNA. We serve the community and encourage employees to participate in:
– Fundraising events to support our two corporate charities – World Vision and Cyrus Centre.
– Volunteering our time for various community-based events, including food drives for the Abbotsford Archway Food Bank.
– In 2017, during Phantom’s 25th anniversary year, we raised over $150,000 for Habitat for Humanity’s Jimmy and Rosalynn Carter Work Project building affordable housing for families across Canada.
– In 2021, Phantom held a haircut fundraiser, and raised $20,000 for a yearly scholarship at the University of the Fraser Valley, where students can learn the Halq’eméylem language of the Stó:lō people.
The total package.
We support each other to the best of our abilities at Phantom. That means a caring culture and a safe place to be your best self. It also means we offer all the benefits you'd expect from a responsible employer.
Competitive
compensation
Current-market salary ranges
Financial rewards
Skills Based Pay and Profit Sharing Programs
On-site parking
Health
and wellness
Benefits including: dental, health, AD&D, disability, life insurance, as well as various support services.
Employee and Family Assistance Program
Safety boot allowances / COR certification
Variable shifts in Production for work/life balance
Remote work available for some positions
Friendly and supportive work environment
Holiday parties, employee events, fundraising opportunities
Casual dress
Vacation
and leaves
Vacations and leaves in line with provincial legislation
Business closes over winter holidays
Learning
and growth
Opportunities for leadership & career development
Tuition reimbursement
Post all internal job opportunities and promote from within
The priceless stuff.
We've seen the statistics: the real reason that people stay with a company is because of an intangible network of relationships, experiences, and feelings. At Phantom, we try to offer those, too.
Smart, kind, amazing
colleagues (that's us!)
A sense of belonging
and purpose
A company with
a vision
Leadership that lives
the values
What makes us stand out?
At Phantom, we don’t just walk the walk, we talk the talk. Our core values aren’t something that are written for flare; they are demonstrated everyday by our caring, hardworking, and honest team members. We are constantly striving to improve ourselves, whether that’s with our products, our relationships or our business–and continually succeed in doing so.
We’re growing
Our team comes from a dozen different countries, bringing a truly diverse array of experiences and talent. We welcome applicants who are passionate about what they do, and who are eager to grow right along with us.
Why people love Phantom:
- Workplace culture that values meaningful work and developing and distributing a product we’re proud to share.
- Tuition reimbursement, ongoing learning opportunities and support for career advancement.
- Competitive compensation and group medical and dental benefits/insurance,
- Employee Care program and on-site life coach.
- Managers who value work-life balance.
- Regular team building and social events – everything from pizza, food trucks, barbecue lunches to our annual holiday party.
- Support for local and international charities, including World Vision and Cyrus Center.
- As well as… onsite parking, casual dress code, employee discount, profit sharing, and more
Please note that, due to volume, we will only reach out to applicants chosen for an interview. Thank you for understanding!
While we’d love to pretend that nothing ever goes wrong at our manufacturing facility, sometimes things do and that’s why we are looking for a jack-of-all-trades handy man.
We’re looking for someone who is proud of their skills and takes initiative to make life better as a Maintenance Technician on our team at our Abbotsford, BC facility.
What you’ll be doing:
- Support and participate in the transition from traditional maintenance paradigms to the new technologies required to achieve world-class operational production and maintenance practices, including preventative, predictive, and proactive maintenance as well as Total Productive Maintenance (TPM) and Reliability Centered Maintenance (RCM)
- Diagnose mechanical problems, provide quick & innovative solutions for mechanical equipment breakdowns by applying proven skills
- Modify, repair, install, maintain, improve, and troubleshoot various types of machinery, equipment and facilities in the principles of mechanics, fitting, plumbing, basic welding, metal fabrication, machining, troubleshooting, and analytical problem solving
- Perform daily, monthly, and routine preventative and reactive maintenance works/ inspections and updates for properties, buildings, fixed and mobile equipment and hand tools
- Repair of electrical tools – i.e. hand polishers, grinders, circular saws
- Repair of air tools – i.e., rivet guns, compressor pumps, air drills, pneumatic impacts etc.
- Repair of welding machines
- Perform or assist with the maintenance and repair of fixed equipment, such as saws, punches, drill presses, CNC and sewing machines, screen welders, tables, racks, shelves, strapping and wrapping machines, air compressors, air lines, scales, and all other fixed equipment
- Perform work as per applicable OEM instructions, safe work instructions, practices and training
- Fulfill ‘General Duties of Workers’ as set out in the Workers Compensation Act (WCA) and Occupational Health & Safety (OHS) Regulations
Position Requirements:
- Minimum Class 5 Driver’s Licence together with a clean Driver’s Abstract
- Strong interpersonal skills and the ability to communicate proficiently using the English language, both orally and in writing
- Basic electrical, or mechanical, or automation knowledge
- Flexibility to work an irregular work schedule in order to complete non-routine maintenance tasks
- Achievement of Grade 12 Diploma (or equivalent)
- Minimum three years of experience or education in mechanical or automotive or production equipment maintenance and repair
- While performing the duties of this job, the employee is regularly required to stand, walk, sit, kneel, use hands to finger movements, hand–eye coordination, handle or feel, reach with hands and arms, and talk and hear
- The employee may be required to lift or move items with a weight of up to 50 pounds
- An equivalent combination of education and experience may be considered
Some Nice to Haves:
- Accurate keyboarding skills and proficiency in the use of Microsoft Office (Outlook; Word; Excel)
- WHIMIS training
- Minimum two years of experience performing mobile equipment maintenance and repair
- One year of experience performing property and landscaping maintenance and repair
- One year of experience performing hand tool maintenance and repair
- Ives or equivalent Instructor Certification for lift trucks
- Welder “C” ticket or equivalent
- Rigging and Hoisting Certificate
- Operator Certification in the use of Counterbalanced and Narrow Isle forklifts and Powered Pallet Trucks
Shift Details
- Full-time Permanent
- 6am – 2:15pm, Monday to Friday
- Opportunities for overtime
Exact compensation may vary based on skills and experience.
Base salary
Between $27 – $40 per hour, wage dependent on experience
Note: This is an on-site job, so all applicants should be locally available and legally entitled to work in Canada.
If this role sounds like a good for you, please Apply Now
We’re currently looking for a Customer Experience Assistant at our Lower Mainland Distributorship who values the same things we do; honest communication, excellent workmanship, providing top tier service, and taking ownership in their work. This position will report to the Customer Experience Manager.
Why people love Phantom:
- Workplace culture that values meaningful work and developing and distributing a product we’re proud to share.
- Ongoing learning opportunities and support for career advancement.
- Competitive compensation.
- Regular team building and social events.
- Support for local and international charities, including World Vision and Cyrus House.
- As well as… free onsite parking, business casual dress code, employee discount, and more!
What we value:
At Phantom Screens we value all of our employees. We are committed to providing a safe, harmonious, and respectful work environment and we achieve that living our core values:
- To Speak the Truth
- To Pursue Excellence
- To Serve Each Other
- To Practice Stewardship
Key Responsibilities:
- Promptly respond to incoming telephone calls; providing assistance wherever possible, transferring to an appropriate recipient, or taking/forwarding messages.
- Using information obtained from our lead tracker to schedule appointments and connect with potential customers.
- Prepare outgoing mail and receive, sort/distribute incoming mail.
- Assist in updating documentation as needed.
- Assist in coordinating events and facilitating smooth communication between dealers and the Distributorship.
- Attend to the general maintenance of office equipment; order office supplies and ensure that the office area is maintained in a presentable and professional manner.
- Follow-up with distributorship team members in the provision of scheduling reminders, appointment details, and prompting for overdue responses.
- Assist with general enquiries from dealers and customers as to order status.
- Maintain an effective and efficient flow of information between all members of the distributorship.
- Proofread written materials as directed and make recommendations for improvements or revisions.
What you’ll bring to the job:
- Having a great attitude, looking for ways to help and jumping in to help other members when needed or requested.
- Superior communication and interpersonal skills, and the ability to build/maintain positive relationships with a variety of internal and external contacts at all levels. In particular, an excellent telephone manner that is friendly and efficient and which never fails to reassure all contacts of their importance to the Phantom organization.
- The ability to make guests feel welcome by greeting them warmly and professionally.
- An aptitude for time-management; the ability to multi-task, and remain calm and focused in an environment subject to constant interruptions.
- A can-do attitude with a keen understanding of team dynamics, and the accomplishment of team goals and objectives, as well as the ability to work independently as required.
- Accurate and efficient keyboarding skills using Microsoft Office, and other software programs.
- A high degree of initiative and the ability to work with minimal supervision.
- Grade 12 or equivalent with a minimum of 2 years’ experience in the provision of superior customer service.
Hours of work:
Monday – Friday, 8am – 4pm, at our Lower Mainland Distributorship located in Langley, (20560 Langley Bypass #105). in our Langley office. Temporary position April – August.
Salary: $22/hr
If this role sounds like a good for you, please Apply Now
We’re currently looking for a R&D Technician who values the same things we do: honest communication, excellent workmanship, providing top tier service, and taking ownership in their work. The R&D Technician will set-up product validation tests, assist with field testing both with initial product installation and ongoing inspection and monitoring, prepare test reports for the product development team, and they will also stay abreast of the best practices of installation. Working with the Phantom Lower Mainland distributorship as a seasonal installer will also be part of the role. Provide advice and input to the product team on installation considerations.
Why people love Phantom:
- Workplace culture that values meaningful work and developing and distributing a product we’re proud to share.
- Tuition reimbursement, ongoing learning opportunities and support for career advancement.
- Competitive compensation and group medical and dental benefits/insurance,
- Employee Care program and on-site life coach.
- Managers who value work-life balance.
- Regular team building and social events – everything from pizza, food trucks, barbecue lunches to our annual holiday party.
- Support for local and international charities, including World Vision and Cyrus House.
- As well as… onsite parking, business casual dress code, employee discount, and more!
What we value:
At Phantom Screens we value all of our employees. We are committed to providing a safe, harmonious, and respectful work environment and we achieve that living our core values:
- To Speak the Truth
- To Pursue Excellence
- To Serve Each Other
- To Practice Stewardship
What you’ll be doing:
(include but are not limited to, the following)
- Conduct product testing activity on behalf of the product development group.
- Maintain the orderly operation of the R&D Lab.
- Ensure that equipment and measurement devices are properly calibrated and suitable for the required test work.
- Work with the Supervisor to establish an effective testing plan and schedule. Ensuring that the Lab resources are effectively utilized.
- Be familiar with the equipment and measurement devices used for the role.
- Participate in product design reviews and give practical advice on installation.
- Prepare written reports on product tests.
- Will be required to support installation activity in peak seasons for the purpose of providing flex capacity and in order to stay appraised of the product installation best practices and develop real world know how.
What you bring to the role:
- Curious and engaged in Phantom’s product operation and technical success.
- Basic computer skills using Microsoft Office, Excel.
- Driver’s License and access to personal transportation.
- Ability to work efficiently with minimum supervision, using good judgement in ambiguous situations along with the ability to maintain composure and professionalism always.
- High level attention to detail and accuracy to appropriately complete all tasks.
- Superior interpersonal and communication skills; interacting comfortably and confidently in writing or orally with internal and external contacts at all levels.
- Organized and methodical and able to simultaneously accomplish multiple and changing priorities by structuring workflow within in a time-sensitive environment.
- Keen understanding of team goals and achievements and willingness to work in, and be supportive of, a team environment.
- Respect the need to maintain confidentiality when encountering sensitive information.
- Plan and schedule the effective use of lab resources both equipment and staff.
- Knowledge of Phantom products.
- Post-Secondary diploma in a technical or industrial trade. Work experience in a related field will be considered equivalent.
Hours of Work:
Monday – Friday; 8:00am – 4:30pm located at our Abbotsford office (30451 Simpson Road), with occasional shifts being at our Langley office (20560 Langley Bypass #105).
Salary:
$53,000 – $65,000 dependent on experience.
If this role sounds like a good for you, please Apply Now
We’re currently looking for an Installer at our Lower Mainland Distributorship who values the same things we do; honest communication, excellent workmanship, providing top tier service, and taking ownership in their work. This position will report to the Operations Manager and will work directly with the public, installing Phantom products in residences or businesses.
Why people love Phantom:
- Workplace culture that values meaningful work and developing and distributing a product we’re proud to share.
- Ongoing learning opportunities and support for career advancement.
- Competitive compensation.
- Regular team building and social events.
- Support for local and international charities, including World Vision and Cyrus House.
- As well as… free onsite parking, business casual dress code, employee discount, and more!
What we value:
At Phantom Screens we value all of our employees. We are committed to providing a safe, harmonious, and respectful work environment and we achieve that living our core values:
- To Speak the Truth
- To Pursue Excellence
- To Serve Each Other
- To Practice Stewardship
Key Responsibilities:
- Work directly with the public, installing Phantom products in residences or businesses; is required to travel extensively within the service territory in a company-provided vehicle and adhere to all scheduling requirements.
- Undertake field installations of products as required within the territory.
- Resolve technical problems; receive and respond to all incoming technical inquiries; gather appropriate information, recommend solutions, and ensure timely customer follow-up.
- Assist with the development, implementation, and maintenance of all installation instructional materials, training equipment, and procedures.
- Provide feedback to the Operations Manager on installation techniques such as product limitations, tools, and installation tips.
- Communicate regularly with the Operations Manager regarding perceived product modifications based on needs or market trends obtained through ongoing feedback.
- Assist with the development, maintenance, and communication of minimum quality standards related to the installation of Phantom’s product lines, including the establishment of procedures and standards for permitted field modifications.
- Perform inspections and provide recommendations on the quality of installations, particularly those that pertain to warranty situations and end-consumer complaints.
What you’ll bring to the job:
- Tool and installation experience, preferably working with Phantom products or work in a related field is an advantage.
- Detail oriented with strong technical and mechanical aptitude.
- Superior communication and interpersonal skills, and the ability to build/maintain positive relationships with a variety of internal and external contact at all levels.
- A positive and professional disposition with a genuine desire to provide exemplary customer service.
- Ability to schedule and meet assigned deadlines.
- Ability to develop and maintain positive and professional relationships with all internal and external contacts.
- A high degree of initiative and the ability to work with minimal supervision.
- A valid driver’s license with a clean drivers’ abstract.
- Grade 12 or equivalent with a minimum of 2 years’ experience dealing directly with customers.
- Some sales ability is preferred.
Hours of Work:
Monday – Friday, 8am – 4pm, throughout the Lower Mainland and based at our Lower Mainland Distributorship located in Langley, (20560 Langley Bypass #105).. Temporary position April – August.
Salary: $25/hr
If this role sounds like a good for you, please Apply Now
We’re looking for someone who is proud of their skills and takes initiative to make life better as a Production Technician on our Production team. What this means is you’re going to be helping us build our screens !!
Why people love Phantom:
- Competitive compensation through a skill-based pay system, with tenure bonuses.
- Culture of ongoing learning and support for career advancement.
- Convenient shift timing, with overtime opportunities and a culture that values work-life balance.
- Regular team building and social events – everything from pizza, food trucks, barbecue lunches to our annual holiday party.
- Support for local and international charities, including World Vision and Cyrus Centre.
- As well as… paid time off, onsite parking, casual dress code, employee discount, safety shoe reimbursement, and more!
What we value:
At Phantom Screens we value all of our employees. We are committed to providing a safe, harmonious, and respectful work environment and we achieve that living our core values:
- To Speak the Truth
- To Pursue Excellence
- To Serve Each Other
- To Practice Stewardship
If you are reliable, quality-focused, and enjoy hitting new records in a number driven environment… If you want a team that values building community and planning fun events… If you want an employer you can grow with… this is the job for you!
What you’ll be doing and what’s required:
- Able to stand for long periods,
- Capable of lifting heavy objects (50-80 lbs),
- Has a pair of steel toed shoes/boots (other PPE provided)
- Able to communicate effectively and respectfully with team
- Loves to multitask and work efficiently
- Open to learning and can apply new concepts quickly
Shift Details
- Full-time Permanent
- 2:30 pm to 10:45 pm, Monday to Friday
- Opportunities for overtime
Salary:
$20.60/hour
If this role sounds like a good for you, please Apply Now
Note: This is an on-site job, so all applicants should be locally available and legally entitled to work in Canada.
Phantom Screens is an equal opportunity employer, and we are committed to welcoming all individuals; from diverse backgrounds with diverse perspectives. However, we will only be reaching out to those candidates who are moving forward in the recruitment process. If you have applied and haven’t heard from us, we encourage you to gain additional skills and continue to apply.
If you require additional assistance with your application, please contact [email protected]
